FAQ
Short answers about Cratus Stone Palace in Göreme: check-in and check-out, breakfast, room features, transfers, balloon tours and booking.
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Accommodation
What is Cratus Stone Palace?
Cratus Stone Palace is a hotel in central Göreme that has served guests since 2021. Its 13 rooms are split into 9 categories, and stays are offered as room + breakfast. The restaurant is on the upper floor and terrace of the same building.
What time are check-in and check-out at Cratus Stone Palace?
Check-in at Cratus Stone Palace is at 14:00 and check-out at 12:00. For requests outside these times, such as an early arrival or late departure, you can write to the hotel on WhatsApp (+90 538 271 04 51) before booking.
Does Cratus Stone Palace hold an official tourism licence?
Yes. Cratus Stone Palace holds a Turkish Ministry of Culture and Tourism Special Accommodation Facility certificate. The hotel has operated in Göreme since 2021, and stays are offered as room + breakfast.
Is Wi-Fi free at Cratus Stone Palace?
Yes, Wi-Fi is free at Cratus Stone Palace and available in all areas of the hotel. All 13 rooms also have air conditioning, underfloor heating and a smart TV.
Does Cratus Stone Palace offer room service?
Yes. Room service at Cratus Stone Palace is requested from the reception between 07:30–22:00. The hotel’s restaurant, Cratus Premium Restaurant, is in the same building, on the upper floor and terrace.
Does Cratus Stone Palace have a terrace jacuzzi, and when is it available?
Yes. Cratus Stone Palace has a jacuzzi on the upper terrace, available from April to November by reservation. It is separate from the in-room jacuzzis. For duration and price, ask the hotel on WhatsApp (+90 538 271 04 51).
What is the address of Cratus Stone Palace in Göreme?
Cratus Stone Palace is at Avcılar Mahallesi Belediye Arkası No:11, Göreme / Nevşehir, Turkey. The hotel is in central Göreme, with restaurants, cafés and shops within walking distance.
Can I walk from Cratus Stone Palace to restaurants and cafés?
Yes. Cratus Stone Palace is in central Göreme, and restaurants, cafés and shops are within walking distance. The hotel’s own restaurant, Cratus Premium Restaurant, is on the upper floor of the same building.
Rooms
How many rooms and room categories does Cratus Stone Palace have?
Cratus Stone Palace has 13 rooms in 9 categories: Standard Stone Room, Standard Twin Room, King Suite, Deluxe Room, Deluxe with Balcony, Deluxe Room with Bathtub, Junior Suite, Junior Suite with Balcony and Cratus Suite.
Which rooms at Cratus Stone Palace have a jacuzzi?
In-room jacuzzis at Cratus Stone Palace are only in King Suite 201 and 301, in the bathroom. No other room has one. The terrace jacuzzi is separate from the room jacuzzis.
Which rooms at Cratus Stone Palace have a balcony?
Four rooms at Cratus Stone Palace have a balcony: Deluxe with Balcony 203 and 206 (garden view), Junior Suite with Balcony 303 (street view) and Cratus Suite 305 (garden view). The other rooms have no balcony.
Which rooms at Cratus Stone Palace have a bathtub?
Four rooms at Cratus Stone Palace have a bathtub: Deluxe Room with Bathtub 204, Junior Suite 205, Junior Suite with Balcony 303 and Cratus Suite 305, each with a shower as well. Rooms 101, 102, 201, 301, 202, 302, 203 and 206 have a shower but no bathtub.
Does Cratus Stone Palace have rooms for 3 or 4 guests?
Yes. At Cratus Stone Palace, Cratus Suite 305 sleeps up to 4 guests with two extra beds. Rooms 101, 102, 201, 301, 202, 302, 204, 205, 304 and 303 take up to 3 guests with one extra bed. Each extra bed costs 30 EUR.
How much is an extra bed at Cratus Stone Palace, and which rooms cannot have one?
An extra bed at Cratus Stone Palace costs 30 EUR; Cratus Suite 305 can take two extra beds, at 30 EUR each. Deluxe with Balcony 203 and 206 sleep 2 guests at most, so no extra bed is available in those rooms.
Which is the largest and smallest room at Cratus Stone Palace?
The largest room at Cratus Stone Palace is Cratus Suite 305 at 55 m², with a double bed, a bathtub, a shower and a balcony, sleeping up to 4 guests. The smallest is Standard Twin Room 102 at 25 m².
Which rooms at Cratus Stone Palace have a garden view and which a street view?
At Cratus Stone Palace the garden-view rooms are 101, 102, 203, 206 and 305. The street-view rooms are 201, 301, 204, 303 and 304. No view is specified for rooms 202, 302 and 205.
What is in every room at Cratus Stone Palace?
Every room at Cratus Stone Palace has free Wi-Fi, air conditioning, underfloor heating, a smart TV, a minibar, a kettle, a safe and a shower. Jacuzzi, bathtub and balcony are only in certain rooms.
Does Cratus Stone Palace have a twin room with two separate beds?
Yes. Standard Twin Room 102 is a 25 m² room with two single beds and a garden view. With an extra bed (30 EUR) up to 3 guests can stay. It is the only twin room at Cratus Stone Palace; the other rooms have a double or king-size bed.
Restaurant
Is there a restaurant in the same building as Cratus Stone Palace?
Yes. Cratus Premium Restaurant is on the upper floor and terrace of Cratus Stone Palace and is open every day 08:00–23:00. You can reserve a table through Google Reserve or WhatsApp (+90 538 271 04 51).
Breakfast
Is breakfast included at Cratus Stone Palace?
Yes. Stays at Cratus Stone Palace are offered as room + breakfast, so breakfast is included in the price. It is served 07:30–10:30 at Cratus Premium Restaurant.
When and where is breakfast served at Cratus Stone Palace?
Breakfast at Cratus Stone Palace is served 07:30–10:30. It takes place at Cratus Premium Restaurant, which is in the same building on the hotel’s upper floor and terrace. Breakfast is included in the room rate.
Transport and transfers
Does Cratus Stone Palace arrange airport transfers?
Yes. Cratus Stone Palace arranges transfers from Kayseri and Nevşehir airports. Transfers are paid and made by reservation; for the price and flight details, write to the hotel on WhatsApp (+90 538 271 04 51).
Can I rent a car through Cratus Stone Palace?
Yes. The Cratus Stone Palace reception arranges car rental. If you want to explore the area in your own rental car, you can ask for details on WhatsApp (+90 538 271 04 51) before booking.
Balloon and activities
If I stay at Cratus Stone Palace, can I see the balloons from the hotel?
The hotel’s website says balloons glide over Cratus Stone Palace at sunrise, and the terrace faces the Cappadocian landscape. Balloon flights depend on the weather, so a sighting is not guaranteed. Room views are given on the room pages as garden or street.
Can I book a balloon flight through Cratus Stone Palace?
Yes. Balloon flights are booked at the Cratus Stone Palace reception. Flights take place at sunrise and depend on the weather; the decision is made close to flight time, so a flight can be cancelled.
Can I book the Red, Green and Blue tours at the Cratus Stone Palace reception?
Yes. The Red, Green and Blue tours are booked at the Cratus Stone Palace reception, which also arranges ATV, horse riding, Jeep Safari and other activities. Tours depend on weather conditions. Ask the reception for the routes.
Booking
How do I book a room at Cratus Stone Palace?
You can book Cratus Stone Palace online through Reseliva, by phone (+90 538 271 04 51), on WhatsApp (+90 538 271 04 51) or with the form on the website. The form is a pre-reservation; the team gets back to you to confirm it.
Does the form on the Cratus Stone Palace website confirm a booking?
No, the form on the Cratus Stone Palace website is a pre-reservation. The team gets back to you and confirms the booking. You can use Reseliva to book online, or WhatsApp (+90 538 271 04 51) to write to the hotel.
In which currency are Cratus Stone Palace room prices, and how do I find them?
Room prices for Cratus Stone Palace are shown in euros (EUR) on Reseliva. The “from” price on a room card is the lowest nightly rate taken live from Reseliva and changes with date and availability. Pick your dates on Reseliva for the exact price.
How do I contact Cratus Stone Palace?
You can reach Cratus Stone Palace by phone at +90 538 271 04 51, on WhatsApp at +90 538 271 04 51 or by e-mail at info@cratusstonepalace.com. The hotel is in Göreme / Nevşehir; address: Avcılar Mahallesi Belediye Arkası No:11, Göreme / Nevşehir, Turkey.
Tours and activities
When do hot air balloon flights take place?
Balloon flights take place at sunrise and depend on weather conditions. The decision is made close to flight time; the flight lasts about 1 hour and the whole experience about 3 hours including transfers.
What are the age and health conditions for balloon flights?
Children under 6 are not accepted and pregnant women cannot join. Some operators charge an extra fee for guests over 120 kg.
What does the Red Tour cover?
Uçhisar, Göreme Open Air Museum, Çavuşin, Avanos, Paşabağ, Devrent, Göreme Panorama and Love Valley.
What does the Green Tour cover?
Göreme Panorama, Kaymaklı Underground City, Ihlara Valley, Selime and Pigeon Valley.
What does the Blue Tour cover?
Mustafapaşa, Keslik Monastery, Sobesos, Soğanlı, Kaymaklı and Ortahisar.
What is the ATV tour like?
An unforgettable guided ATV exploration through the valleys of Cappadocia.
Where does the horse riding tour take place?
Horse riding tours are arranged among the valleys and fairy chimneys, in the natural texture of the region.
Is there a Jeep Safari tour?
Yes, we arrange Jeep Safari tours through the valleys of Cappadocia in 4x4 vehicles.
Do you arrange camel tours?
Yes, camel tours are arranged, offering the traditional atmosphere of the region.
Do you offer photo shoot services?
Yes, we offer professional photo shoots at the most beautiful spots of Cappadocia.
Do you arrange valley walks?
Yes, with guided valley walks you can discover the hidden beauties of Cappadocia.
Are bike tours available?
Yes, bike tours are arranged along the region’s routes.
Is there a Turkish Night event?
Yes, Turkish Night events with music, dance and local performances are arranged.
Is wine tasting available?
Yes, a wine tasting experience from the local vineyards of Cappadocia is offered.


